Privacy Policy
Privacy Policy
Last updated: February 2026
Venexa operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Venexa is a trading name of OTY Ventures Ltd and is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.
Depending on how you interact with the Services and where you live, we may collect or process:
• Contact details: name, billing address, shipping address, phone number, email address
• Financial information: payment card details, transaction information, payment confirmations
• Account information: username, password, preferences, and settings
• Transaction information: items viewed, added to cart, purchased, returned, exchanged, or canceled
• Communications: information you provide when contacting customer support
• Device information: IP address, browser type, device identifiers
• Usage information: interactions with and navigation on the Services
Personal Information Sources
We may collect personal information from the following sources:
• Directly from you when you use the Services or communicate with us
• Automatically through cookies and similar technologies
• From service providers that process information on our behalf
• From partners or other third parties
How We Use Your Personal Information
🛍️ Provide, Tailor, and Improve the Services
To process payments, fulfill orders, manage accounts, arrange shipping, process returns and exchanges, enable reviews, and personalize your shopping experience.
📣 Marketing and Advertising
To send promotional communications and display advertisements based on your activity and interests, in accordance with applicable law.
🛡️ Security and Fraud Prevention
To secure accounts, prevent fraud, investigate suspicious activity, and protect our Services.
💬 Communicating with You
To provide customer support and maintain our relationship with you.
⚖️ Legal Reasons
To comply with applicable laws, respond to legal requests, enforce our terms, and protect our rights.
How We Disclose Personal Information
We may disclose your personal information:
• With Shopify, vendors, and service providers who perform services on our behalf
• With marketing and advertising partners, subject to their privacy policies
• When you request or consent to such disclosure
• With our affiliates or corporate group
• In connection with legal obligations or business transactions
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Shopify may process data collected from your interactions with Venexa and other merchants. Shopify is responsible for processing such data for these purposes.
You can learn more at the Shopify Consumer Privacy Policy and manage your rights through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Security and Retention of Your Information
No security system is perfect. We cannot guarantee absolute security. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, or enforce our policies.
Your Rights and Choices
Depending on your location, you may have the following rights:
✅ Right to access your personal information
✅ Right to delete your personal information
✅ Right to correct inaccurate information
✅ Right to data portability
✅ Right to opt out of sale or sharing for targeted advertising
✅ Right to manage marketing communications
If you are in the UK or EEA, you may also have rights to object to processing or withdraw consent. We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we process personal information, please contact us. You may also lodge a complaint with your local data protection authority where applicable.
International Transfers
We may transfer personal information outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Venexa
Trading name of OTY Ventures Ltd
Last updated: February 2026