Shipping Info

πŸ“¦

Venexa – Shipping & Delivery

Thank you for choosing Venexa. We are committed to providing you with a smooth and reliable shopping experience, including efficient shipping and delivery services.

⏱️

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Processing times do not include weekends or public holidays.

Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.

🚚

Estimated Delivery Time

Delivery times may vary depending on your location and external factors such as customs processing, public holidays, or unforeseen circumstances.

πŸ“… Estimated delivery: 5–10 business days

Delivery time is calculated from the date your order is shipped, not the date it is placed.

International shipments may take longer due to customs procedures and local regulations.

🀝

Shipping Carriers

We work with reliable shipping partners to ensure that your order reaches you safely and in a timely manner. Carrier selection may vary depending on your destination.

πŸ“

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with:

βœ… Your tracking number

βœ… A tracking link to follow your package in real time

Tracking information may take up to 24–48 hours to update after dispatch.

πŸ’°

Shipping Rates

Shipping rates are calculated at checkout based on:

β€’ Your delivery location

β€’ The weight and size of the items in your cart

You will be able to view the final shipping cost before completing your purchase.

🌍

International Shipping

Venexa offers international shipping to select countries.

⚠️ Please be aware:

β€’ International delivery times may be longer than domestic deliveries

β€’ Customs duties, taxes, or import fees may apply depending on your country

β€’ These fees are the responsibility of the customer and are not included in the product or shipping price

Estimated international delivery times are typically 5–10 business days, but may vary.

βœ‰οΈ

Order Confirmation

After successfully placing your order, you will receive an order confirmation email with your order details. Please review this email carefully and contact us immediately if you notice any errors or discrepancies.

πŸ“‹

Address Accuracy

To ensure smooth delivery, please make sure that your shipping address is complete and accurate at checkout.

⚠️ Venexa is not responsible for:

β€’ Delays caused by incorrect or incomplete addresses

β€’ Orders lost due to address errors provided by the customer

If an order is returned to us due to an incorrect address, additional shipping fees may apply.

Need Help?

If you have any questions or need assistance with your order, our support team is here to help.

We aim to respond as quickly as possible.

Our Commitment πŸ’š

At Venexa, we are dedicated to offering high-quality products and reliable customer service. We appreciate your trust and will always do our best to ensure a smooth and timely delivery of your order.

Happy shopping! β€” The Venexa Team

Contact Information

Venexa

Trading name of OTY Ventures Ltd

Last updated: February 2026